# OTYS Helpdesk

> Knowledge base documentation for OTYS Helpdesk.

## OTYS Helpdesk

- [Information about your Best Practice](https://helpdesk.otys.com/docs/information-about-your-best-practice.md)
- [OTYS on the Go! Mobile app](https://helpdesk.otys.com/docs/otys-go-mobile-app.md)
- [OTYS Jobfeeder & Remote apply with Indeed](https://helpdesk.otys.com/docs/otys-jobfeeder.md)
- [User Training Recap & Reference Guide](https://helpdesk.otys.com/docs/recap-of-training-1.md)
- [Search & Match in OTYS Go!](https://helpdesk.otys.com/docs/manual-otys-go-search-match.md)
- [Outlook appointment planner](https://helpdesk.otys.com/docs/appointment-planner-1.md)
- [Setting up your client](https://helpdesk.otys.com/docs/general-client-settings.md)
- [Manage accounts via MyOTYS](https://helpdesk.otys.com/docs/manage-accounts-via-myotys.md)
- [Technical installation (DNS/DKIM)](https://helpdesk.otys.com/docs/technical-installation.md)
- [Manage client configuration](https://helpdesk.otys.com/docs/general.md)
- [My profile](https://helpdesk.otys.com/docs/my-profile.md)
- [My account](https://helpdesk.otys.com/docs/my-account.md)
- [NIXZ Plugin](https://helpdesk.otys.com/docs/nixz-plugin-1.md)
- [Outlook App and Teams Plugin](https://helpdesk.otys.com/docs/outlook-app-and-teams-plugin.md)
- [Integrations - IMAP Gmail](https://helpdesk.otys.com/docs/integrations-mail.md)
- [Integrations - Calendar](https://helpdesk.otys.com/docs/integrations-calendar.md)
- [Integrations - Outlook Graph](https://helpdesk.otys.com/docs/integrations-imap-outlook-graph.md)
- [Questions and Support](https://helpdesk.otys.com/docs/questions-and-support.md)
- [Reporting of outages](https://helpdesk.otys.com/docs/reporting-of-outages.md)
- [Manage your OTYS account](https://helpdesk.otys.com/docs/manage-your-otys-account.md)
- [Renewals](https://helpdesk.otys.com/docs/renewals.md)
- [Modules Overview](https://helpdesk.otys.com/docs/modules-overview.md)
- [Procedure detail and Application flow widget](https://helpdesk.otys.com/docs/procedure-detail-application-flow-widget.md)
- [Rejection reasons](https://helpdesk.otys.com/docs/rejection-reasons.md)
- [Online Job Presentation](https://helpdesk.otys.com/docs/online-job-presentation.md)
- [Vacancy engagement](https://helpdesk.otys.com/docs/vacancy-engagement.md)
- [CRM Reports](https://helpdesk.otys.com/docs/crm-reports.md)
- [Candidate Reports](https://helpdesk.otys.com/docs/candidate-reports.md)
- [Vacancy Reports](https://helpdesk.otys.com/docs/vacancy-reports.md)
- [Targets in reports](https://helpdesk.otys.com/docs/targets-in-reports.md)
- [Funnel Reports](https://helpdesk.otys.com/docs/funnel-reports.md)
- [Sales Select Reports](https://helpdesk.otys.com/docs/sales-select-reports.md)
- [Sales select](https://helpdesk.otys.com/docs/sales-select.md)
- [OTYS AI Features Principles](https://helpdesk.otys.com/docs/otys-ai-features-principles.md)
- [AI Assistant](https://helpdesk.otys.com/docs/otys-ai-assistant.md): OTYS AI Assistant helps with generating and formatting your recruitment texts
- [MyTranscript Data enrichment](https://helpdesk.otys.com/docs/mytranscript-1.md)
- [Mytranscript guides](https://helpdesk.otys.com/docs/mytranscript.md)
- [MyCV guides](https://helpdesk.otys.com/docs/mycv-guides.md)
- [ABAC (Attribute Based Access Control)](https://helpdesk.otys.com/docs/abac.md)
- [SFTP](https://helpdesk.otys.com/docs/sftp.md)
- [Send e-mail using your own mailserver](https://helpdesk.otys.com/docs/send-mail-with-own-server.md)
- [Caldav (Outlook & Google calendar)](https://helpdesk.otys.com/docs/caldav.md)
- [Outlook App](https://helpdesk.otys.com/docs/outlook-app.md)
- [NIXZ Plugin](https://helpdesk.otys.com/docs/nixz-plugin.md)
- [RecBi](https://helpdesk.otys.com/docs/recbi.md)
- [Security incident](https://helpdesk.otys.com/docs/security-incident.md)
- [GDPR](https://helpdesk.otys.com/docs/gdpr.md)
- [MyOTYS](https://helpdesk.otys.com/docs/myotys.md)
- [OTYS Corporate Portal](https://helpdesk.otys.com/docs/otys-corporate-portal.md)
- [Releases](https://helpdesk.otys.com/docs/release-notes-otys.md)
- [Release notes July 2026 | Live: 24-07](https://helpdesk.otys.com/docs/release-notes-july-2026.md)
- [Release notes May 2026 | Live: 29-05](https://helpdesk.otys.com/docs/release-notes-may-2026.md)
- [Release notes March 2026 | Live: 27-03](https://helpdesk.otys.com/docs/release-notes-march-2026.md)
- [Release notes January 2026 | Live: 30-01](https://helpdesk.otys.com/docs/release-notes-january-2026.md)
- [Release notes November 2025 | Live: 28-11](https://helpdesk.otys.com/docs/release-notes-november-2025.md)
- [Release notes September 2025  | Live: 03-10](https://helpdesk.otys.com/docs/release-notes-september-2025.md)
- [Release notes July 2025](https://helpdesk.otys.com/docs/release-notes-july-2025.md)
- [Release notes May 2025](https://helpdesk.otys.com/docs/release-notes-may-2025.md)
- [Release notes March 2025](https://helpdesk.otys.com/docs/release-notes-march-2025.md)
- [Release notes January 2025](https://helpdesk.otys.com/docs/release-notes-january-2025.md)
- [Release notes November 2024](https://helpdesk.otys.com/docs/release-notes-2024.md)
- [OTYS Web API](https://helpdesk.otys.com/docs/web-api.md)
- [FAQ Web API](https://helpdesk.otys.com/docs/faq.md)
- [Wordpress Plugin](https://helpdesk.otys.com/docs/wordpress-plugin.md)
- [Wordpress Plugin Shortcodes](https://helpdesk.otys.com/docs/wordpress-plugin-available-shortcodes.md)
- [Wordpress Plugin FAQ](https://helpdesk.otys.com/docs/wordpress-plugin-faq.md)
- [Wordpress Plugin Development](https://helpdesk.otys.com/docs/wordpress-plugin-development.md)
- [Wordpress Plugin Example Landingspages](https://helpdesk.otys.com/docs/wordpress-plugin-example-landingspages.md)
- [OTYS Site Builder](https://helpdesk.otys.com/docs/otys-site-builder.md): The OTYS site builder is an easy to use, visually customizable website to host your vacancies and to receive applications on. Once the site builder is enabled for you, you have control over changing the look, the feel, and the content of your site. This site builder has been created by us, and uses no external parties for implementation.
- [Creating content (OSB)](https://helpdesk.otys.com/docs/creating-content.md)
- [Widgets (OSB)](https://helpdesk.otys.com/docs/widgets.md)
- [Website Settings (OSB)](https://helpdesk.otys.com/docs/website-settings.md)
- [FAQ](https://helpdesk.otys.com/docs/faq-osb.md)